Helping companies build a better workplace

Our services.

  • Investigations

    An informal investigation can help you understand why there is conflict so a plan can be made to resolve it. A formal investigation can be done when allegations of misconduct have been made.

  • Workplace Mediation

    Resolve conflict and transform relationships utilizing transformative mediation. Work together at the same table to get to the heart of the matter so the culture is improved.

  • Training

    I am a certified emotional intelligence coach and certified in Myers Briggs - which provides a powerful framework for building better relationships, reducing conflict and improving productivity.

Workplace Investigations, Mediation & Training

 

Investigations

Not sure how to resolve conflict in the workplace?

An informal investigation will provide answers as to what steps need to take place to solve the conflict without causing division in the workplace.

Alleged Discrimination, Harassment, or Bullying?

A formal investigation will provide specific answers as to what is taking place in the workplace so that the appropriate action can be taken.


Mediation

Before the mediation commences, I speak with each person individually to help them feel comfortable opening up during the mediation. Many times, when I talk with people individually, they tell me they think mediation will be a waste of time because the other person will not change, and if they don’t change nothing will get better. As we mediate, each party to the mediation obtains a greater understanding of where the other person is coming from, and how they are contributing to the situation. People have new insights that they did not have before mediation started. These new insights are what makes the difference.

I am not the typical attorney mediator. I am also certified in the Myers-Briggs personality assessment. Additionally, I am certified as an Emotional Intelligence and Intentional Change Theory coach through Case Western Reserve University. These added skills provides insights to help repair relationships so people can move forward and create the workplace they aspire to.


 Workplace Trainings That I Provide

Myers-Briggs

The MBTI provides a powerful framework for building better relationships, driving positive change, harnessing innovation, and achieving excellence. It is useful in the following areas:

  • Team development

  • Leadership development

  • Conflict management

  • Stress management

Emotional Intelligence

Essential for success the difference between star performers and average performers. Learning emotional intelligence focuses on:

  • Self-Awareness

  • Self-Management

  • Social Awareness

  • Relationship Management

  • Intentional Change Theory – proven method for lasting change

Conflict Management Training

Effective conflict management allows the flow of great ideas to take place without causing conflict. We explore:

  • The five methods of resolving conflict according to the Thomas Kilmann conflict mode instrument.

  • Effective decision making.

Communication Training

Many times it is not what a person is saying, but how they are saying it that leads to conflict. The focus is on:

  • Learning how to communicate to have one’s needs met.

  • Listening techniques to avoid miscommunication


To learn more about our Training and Coaching options, please contact us.